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  1. By downloading, browsing, accessing, or using the Mobile Application “Waslni - وصلني,” Users agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms at any time. If you disagree with these Terms, you must immediately discontinue access to the Mobile Application and its services. Continued use constitutes acceptance of these Terms, as may be amended.

    1. Definitions

    • Mobile Application or “Waslni - وصلني”: Smartphone software mediating services between Users and Service Providers.
    • Account: An account created by a User or Service Provider on the Mobile Application.
    • Service Providers: Individuals or companies registered to provide services via the Mobile Application.
    • Users: Individuals using the Mobile Application, including Service Providers using the dedicated version.
    • Privacy Policy: The privacy policy outlined in Clause 14.
    • Redeem/Redemption: The act of redeeming products or services under these Terms.
    • Register/Registration: Creating an Account on the Mobile Application.
    • Services: Services provided by Service Providers via the Mobile Application, mediated by the Company.

    2. What is the Mobile Application, “Waslni - وصلني”?

    The “Waslni - وصلني” Mobile Application facilitates scheduling/matching between Users and Service Providers without creating an employment relationship. It allows Users to request services free of charge and Service Providers to register, pending evaluation and compliance with Transportation General Authority (TGA) guidelines. Service Providers pay a profit margin fee per completed service. Users can pay ride fares using Apple Pay in Saudi Arabia on iPhones.

    3. General Issues About the Mobile Application and Services

    3.1 Applicability

    Use of Services, the Mobile Application, and Redemptions are subject to these Terms.

    3.2 Location

    The Mobile Application and Services are intended for use in regions where the Company operates. Use outside these regions is at the User’s own risk and responsibility for compliance with local laws.

    3.3 Scope

    The Mobile Application and Services are for non-commercial, personal use only, unless authorized by the Company.

    3.4 Prevention of Use

    We reserve the right to prevent Users from accessing the Mobile Application, Services, or making Redemptions.

    3.5 Equipment and Networks

    Users are responsible for providing devices and internet connectivity. Network provider charges may apply.

    3.6 Permission to Use

    Users not paying for the device used are assumed to have permission from the bill payer.

    3.7 License to Use Material

    By submitting content, Users grant a worldwide, royalty-free, non-exclusive license to use it for promotional purposes.

    4. Redemptions

    4.1 Need for Registration

    Users must Register to make Redemptions. Service Providers may be refused or canceled by the Company.

    4.2 Application of Terms

    Redemptions are subject to these Terms.

    4.3 Redemption

    Non-compliant Redemptions may be disallowed or voided.

    4.4 Responsibility for Perishable Products

    Service Providers ensure perishable products have not expired.

    4.5 Restrictions

    • Reproduction, sale, resale, or trading of products/services is prohibited.
    • No credit or cash for Redemptions below face value.
    • Redemptions are subject to Service Provider stock availability.

    4.6 Company Not Liable

    The Company is not liable for Service Provider failures or unavailability of products/services.

    4.7 Lost/Stolen Services

    Neither the Company nor Service Providers are responsible for lost or stolen Redeemed products/services.

    5. Location Alerts and Notifications

    Users with locational services enabled agree to receive pre-programmed notifications from Service Providers.

    6. Users’ Obligations

    6.1 Service Provider Terms

    Users must abide by Service Provider terms for Redemptions.

    6.2 Accurate Information

    Users warrant that Account information is accurate and will update it promptly.

    6.3 Content Responsibility

    Users ensure products/services meet their requirements before Redemption.

    6.4 Prohibitions

    Users must not:

    • Send/receive uncivil, threatening, or harmful material.
    • Use Services/Mobile Application for fraudulent or unlawful purposes.
    • Cause annoyance or intercept communications.
    • Incite hatred or adversely affect others.
    • Overload infrastructure.

    6.5 Additional Prohibitions

    • Resell products/services.
    • Provide false data or fraudulently use payment methods.
    • Circumvent security or hack the Mobile Application.
    • Engage in unlawful activity.

    7. Fraud Policy

    View the full fraud policy here.

    8. Rules About Use of the Service and Mobile Application

    We aim to correct errors promptly but do not guarantee fault-free Services or Mobile Application. Report issues at:

    • Saudi Arabia: 920033491

    Access may be suspended or terminated. We reserve the right to modify or remove content and block access for breaches.

    9. Suspension and Termination

    We may suspend or terminate access for breaches or suspected breaches, cooperating with law enforcement as needed.

    10. Disclaimer and Exclusion of Liability

    The Mobile Application and Services are provided “as is” without warranties. Credit balances expire after 6 months of inactivity. We are not liable for:

    • Third-party acts/omissions.
    • Indirect, consequential, or incidental damages.
    • Unpaid ride fares (drivers are responsible for collection).

    Waslni - وصلني is not liable for unpaid ride amounts and retains responsibility for recovering outstanding balances.

    11. Indemnity

    Users indemnify the Company against claims arising from their use, misuse, or breach of these Terms.

    12. Intellectual Property Rights

    Content, logos, and trademarks are protected by copyright and other laws. Unauthorized use is prohibited.

    13. Amendments

    We may update the Mobile Application content and Terms without notice. Revised Terms take effect upon posting.

    14. Applicable Law and Jurisdiction

    These Terms are governed by Saudi Arabian Federal laws. Disputes are subject to the exclusive jurisdiction of the courts where the Mobile Application is accessed.

    © Copyright 2025 by Waslni - وصلني. All Rights Reserved.